WHY SHOP WITH US?
The team at Celtic Promise are working hard to provide our customers with beautifully crafted designs, top Celtic designers and consistently excellent service. We are always here to help, and would love to hear any feedback you may have on our site, service, or ideas on new designers you would love to see in our store. Please Contact Us if you have something to share!
HAND PICKED JEWELRY
Our goal at Celtic Promise is to seek out for our customers, beautifully designed and crafted jewelry inspired by our Celtic heritage and landscapes. It’s sometimes an exhausting task - but we love to travel, and are always excited to discover and work with the most talented craftspeople today. We aim to regularly showcase new and talented designers as well as exclusive limited collections to our range. Don’t forget to Join our Mailing List or Follow Us on Facebook to ensure that you are kept up to date with our latest news and offers.
Making you happy makes us happy. We want to bring you a friendly and convenient service and we promise to always go the extra mile to ensure you’re completely happy with your shopping experience with us.
- All products are made-to-order with the finest materials and hallmarked to assure quality
- All purchases are beautifully packaged in our designer's presentation box and presented with a signed designer certificate.
- We aim to respond to all customer queries within 24hrs Monday-Friday.
Please don’t hesitate to Contact Us with any questions or suggestions - we are always looking to improve our service, and are always here to help.Back to the top
If you are stuck for inspiration, looking for advice on a special gift purchase, or wish to enquire about any special order items - our team knows our product best and we are happy to assist with any queries or special requests. Just drop us a line using our Contact Us form or email us at email@example.com. Please leave a contact phone number if you would prefer to speak to us directly.Back to the top
30 DAY RETURNS
If you don’t love it, we will give you your money back! if you’re not 100% satisfied with your purchase, you can return any item within 30 days of delivery through our simple, hassle-free Return Process. Items must be undamaged, unaltered, and in their original condition for refunds. Please note that personalized items may not be returned. All other items will be charged a 15% restocking fee, plus shipping charges incurred.Back to the top
SAFE & SECURE SHOPPING
At Celtic Promise we understand how important it is to protect your personal information when shopping online. All orders are processed using our secure server which protects all of your information when entered on our website. All credit card details are deleted from our records shortly after your order has been processed. Celtic Promise does not share any customer information or mailing lists with any other companies or organizations.
We guarantee that every transaction you make at CelticPromise.com will be safe. This means you will not pay anything if unauthorized charges are made to your card as a result of shopping at CelticPromise.com. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraud charges. If your bank holds you liable for any of the $50, Celtic Promise will cover it for you, up to $50. Please note that Celtic Promise will cover you only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at CelticPromise.com while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Also, please report any unauthorized use to CelticPromise.com.